Who We Are

This website is grhost.net. We are an independent hosting company providing managed WordPress and Java Edition Minecraft server hosting solutions. What Information We Collect

When you become a customer, we collect:

  • First name
  • Last name
  • Email address
  • Secondary email (for account recovery and user-validation purposes)
  • Discord username (if provided)

GR Host uses cookies solely for CloudFlare GDPR-compliant user-experience analytics. These cookies help us understand how visitors interact with our website to improve our services.

Who We Share Your Data With

We do not share your personal information with any third parties.

How Long We Retain Your Data

  • Service Quotes are saved for 90 days
  • Invoices are saved for 4 years
  • Helpdesk Tickets are held for 365 days
  • Discord Tickets are held for 180 days

No other customer data is currently saved beyond what is necessary to provide our services.

Your Rights Regarding Your Data

If you are a customer, you may request:

  1. A copy of all data we have collected about you
  2. Permanent deletion of your data from GR Host systems

If you are not a customer, we do not collect any personal information about you beyond anonymous analytics data.

Contact Information

If you have questions about this privacy policy or wish to exercise your data rights, please contact us through:

Email: [privacy@grhost.net] Discord: GR Host Support

Changes to This Policy

We may update this privacy policy from time to time. All changes will be posted on this page with an updated revision date.

Last Updated: April 24, 2025